SaaS Escrow

Guard your SaaS-dependent systems against failure

Your cloud apps run your business. Automated SaaS Escrow keeps them recoverable, wherever you operate and whatever disruptions come your way.
From
$179
/mo
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What happens when the cloud application you depend on fails, breaks, or is attacked?

Diagram explaining what SaaS Escrow is.

What is SaaS escrow?

SaaS escrow is a three-party agreement between cloud service providers, users, and Codekeeper. Providers deposit source code, databases, configurations, and deployment assets into secure vaults. We maintain these materials with automated daily syncs. When specified release conditions occur, users gain access to these materials so they can rebuild or migrate their cloud systems independently.

Your business depends on cloud applications. When the applications fail, your operations break. When your operations break, you cannot serve your clients. When you cannot serve your clients, your business stops.

 

But SaaS escrow prevents:

Complete operational shutdown when cloud platforms go offline
Data loss from services you can no longer access or export
Disconnected applications with no path to recovery or migration
Lost time from trying to rebuild systems without proper documentation
Rejected enterprise sales because of missing continuity plan documentation

Download our Introduction to SaaS Escrow guide

We keep your SaaS tools operational

Your SaaS dependencies include services like payment processors, CRM platforms, and marketing automation tools. We built cloud resilience solutions so that you can rely on these SaaS tools without making your business vulnerable to service disruption. We have spent the last decade protecting more than 3 500 businesses in strictly regulated markets around the world. Let us do the same for you.
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How SaaS Escrow works

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1. Schedule a call
Discuss your SaaS dependencies with our specialists. We will identify which services need protection and recommend the right agreement structure for your needs.
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2. Select your coverage
First, pick your plan and verification tier. Then, configure who has storage access and add your team. We will draft your legal agreement within one to three days.
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3. Set up integrated storage
Link your repositories for automated daily syncing. We support over 50 integration platforms. You can also make manual uploads anytime you need to.
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4. Receive resilience certification
We examine your deposits and confirm if they are able to support a recovery. We then give you a Software Resilience Certificate to prove your systems are fully protected.
Book a consultation
"Codekeeper really came through for us when we were onboarding an enterprise customer for our SaaS business. Having them in the mix made the customer feel so much more at ease, and honestly, it saved us about 5 000 EUR we didn't have to spend on lawyers to set up the escrow agreement."
Paul T. *
Senior Managing Director
* Pseudonym used to maintain customer confidentiality.

Everything that goes into your SaaS Escrow deposits

SaaS Escrow needs to capture various components in your cloud environment, other than just code:
Computer screen displaying application source code.
Source code

The complete application codebase needed to rebuild your SaaS platform.

Abstract visualization of databases and server machines representing business and user data.
Data

Live databases and data stores that contain your business information and user records.

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Documentation
Technical specifications and architecture diagrams that explain how your systems operate.
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Configuration files and credentials
Environment variables, service settings, passwords, and access keys needed to recover your software and infrastructure.
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Deployment images

Container images and build artifacts that provide fully deployable application versions.

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Dependencies
External APIs and third-party service credentials that your application needs to function.
Automated daily syncs
Unlimited deposits included
Dual-dashboard visibility

We sync with your systems

The Codekeeper app supports over 50 integrations to make it easy to set up SaaS infrastructure protection. You only need to connect your platforms once. We will automatically sync your source code, data, and configurations daily.
View all integrations
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We handle the legal and technical work for you

Cloud infrastructure protection requires technical expertise and legal precision, especially when your SaaS contracts span companies from multiple countries. We manage these aspects so that you can focus on your business.
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Legal framework included
Our in-house legal counsel will create agreements adapted to your needs without extra fees. You can choose between robust standard templates or custom contracts.
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Multi-party arrangements
Your agreement can involve many stakeholders. Each party's responsibilities, release criteria, and verification requirements are clearly documented.
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Jurisdiction selection
Choose the legal framework that applies to your business. We align agreements to the laws of your chosen country and account for contracts with customers or providers based in complex legal jurisdictions, like Asia.
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24/7/365 event processing
You can reach our team at any time through phone, email, or chat. We process urgent deposit releases immediately at $199 per hour.
Unique in-app agreement management
24/7 technical and legal support
Guided implementation

Military-grade security built into every vault

We secure your cloud infrastructure with ISO 27001 certified security for complete protection and regulatory compliance across the globe.
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AES-256/512 encryption
Your deposits remain unreadable during transfer and storage through premium encryption protocols.
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Version history
Track every deposit with complete logs of modifications, timestamps, and authorization details for regulatory reviews.
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Multi-factor authentication access control
Manage access to your deposits with role-based permissions and mandatory two-factor authentication. All access activity is tracked in logs.
Global secure vault network
Immutable storage
Software Resilience Certificates included

Get certified proof of recovery readiness

SaaS Escrow assures operational resilience for your cloud systems. But regulators and clients still demand that you can prove it. Our verification services provide the evidence you need for full compliance with international and any country’s specific regulations.
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Validated
FREE
We set up automated scans to confirm that all of your essential materials are present in your escrow.
Includes: Basic Software Resilience Certificate
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Verified
We activate automated monitoring that tracks deposit activity. This checks for file integrity and that deposit content is complete.
Includes: Enhanced Software Resilience Certificate
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Certified
Our expert engineers rebuild your application in testing environments to verify full recovery capability.
Includes: Premium Software Resilience Certificate
Compare all verification levels

If cloud applications support your business, activating SaaS Escrow is the right decision.

It is better to identify a resilience issue before a service outage happens. Talk with our specialists today — we protect cloud infrastructure for businesses around the world. Your consultation includes:
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Frequently asked questions

Can you escrow SaaS software?

Yes, you can escrow SaaS software. SaaS Escrow locks away your cloud application’s essential components with a trusted third party (like Codekeeper). If a disruption occurs, you can access these materials to recover or migrate your application.

How does SaaS Escrow help you build software resilience?
SaaS Escrow builds software resilience by protecting every component your application needs to operate. If a cloud service fails, you retain access to your source code, data, and configurations. This means your business can continue operating or migrate to a new provider without starting over.
What is protected by a SaaS escrow agreement?
A SaaS escrow legal agreement protects your source code, application data, deployment configurations, technical documentation, and proprietary designs. Codekeeper stores these materials in a secure vault. You can access the materials if the agreed release conditions are met.
What proof of protection does a SaaS Escrow provide?
Codekeeper issues a Software Resilience Certificate when your escrow is active and verified. This certificate shows clients and regulators that you have taken documented steps to protect your systems.
Can SaaS Escrow support cross‑border cloud relationships?
Yes. SaaS Escrow is well-suited to situations where your organization uses a cloud service that is hosted or operated in another country. For example, your business might be based in Japan or South Korea while your SaaS provider is in the United States or Europe. The escrow agreement can reflect the legal system you select, define release conditions that match your risk policies, and give you a structured way to keep access to critical cloud systems if the provider can no longer support you.
What makes SaaS Escrow different from traditional software escrow?
Traditional escrow protects on-premises software with periodic code deposits. SaaS Escrow captures your entire cloud environment with automated daily syncs of code, databases, configurations, and deployment assets.
What are the key requirements of a SaaS Escrow?
A comprehensive SaaS escrow requires a legal agreement, regular asset deposits (like code and configurations), and automated syncs to ensure your cloud applications stay protected and recoverable.
What are the benefits of SaaS Escrow?
SaaS Escrow reduces traditional legal setup costs by $5,000 per client and saves more than 40 DevOps hours. It also gives clients and regulators documented proof that your systems are protected and recoverable.
Do we need SaaS Escrow if we have a disaster recovery plan in place?
Yes, disaster recovery helps mitigate loss after disruptions have happened. But SaaS Escrow prevents any loss from happening by preserving your application’s core components. With SaaS Escrow, you can redeploy your systems from their last updated version whenever you need to.

Let's build bulletproof software resilience together.